QuoteFast SA
Terms

Terms and Conditions, Fees, and Payout Policy

Before you create your QuoteFast account, please read these terms carefully. By registering, activating your account, or using QuoteFast's payment and payout features, you agree to the fees, deductions, and payout rules set out below.

Effective date: 19 March 2026

Last updated: 19 March 2026

Fees summary

QuoteFast service fee0.5% on successful payments
Paystack processing feesPer Paystack pricing (VAT exclusive; VAT applies)
Transfer fee (payout)R3 per payout transfer to your bank account (not per customer payment)

1. Acceptance of Terms

By registering for and using QuoteFast SA ("QuoteFast", "we", "our", or "us"), you ("Business", "Merchant", or "you") agree to be bound by these Terms and Conditions, including the fee schedule and payout rules below.

If you do not agree to these terms, you may not register for or use the QuoteFast platform.

2. Nature of the Service

QuoteFast provides software and payment-enabled tools that allow businesses to issue quotes, invoices, payment links, and receive customer payments through third-party payment providers.

QuoteFast is not a bank. Payment processing and settlement services are provided by third-party payment partners, including Paystack, subject to their own terms, fees, settlement schedules, and compliance requirements.

3. Fee model

When a customer pays you through QuoteFast, the following fees may apply before payout:

3.1 QuoteFast service fee

QuoteFast charges a service fee of 0.5% of the gross transaction amount for each successful payment processed through the QuoteFast platform.

This service fee covers QuoteFast's payment-link infrastructure, payment confirmation handling, payout operations, reporting, and payout tracking.

3.2 Paystack processing fees

In addition to the QuoteFast service fee, third-party payment processing fees charged by Paystack will apply.

Paystack pricing is published separately by Paystack. Those processor fees are VAT exclusive where stated by Paystack, and VAT may apply to those fees.

3.3 Payout / transfer fees

Where funds are transferred to your nominated bank account, a payout or transfer fee may apply.

At the time of writing, the transfer fee used in the QuoteFast payout model is R3.00 per payout transfer to your nominated bank account. It is not charged per customer payment or per deposit collected from your client.

3.4 Other charges

You remain responsible for any additional costs arising from refunds, reversals, chargebacks, failed transfers, bank rejections, compliance holds, taxes or VAT required by law, and any other third-party fees directly linked to payment processing or payout execution.

4. What you’ll see on a payout

Unless otherwise agreed in writing, your payout may be calculated using the following order of deductions:

  • Gross customer payment
  • Less Paystack processing fees
  • Less VAT on Paystack processing fees where applicable
  • Less QuoteFast service fee of 0.5%
  • Less payout / transfer fee
  • Equals net payout to your business

Example formula: gross payment less Paystack fees less VAT on Paystack fees less 0.5% less transfer fee equals net payout.

For example, if a customer pays R1,000.00, the QuoteFast service-fee portion would be R5.00 before processor-fee and payout-transfer deductions are applied. The R3 payout transfer fee only applies when a payout transfer is actually sent to your bank account.

5. Payout timing

Payouts are processed on our payout schedule once funds have settled and any reserve/verification rules are satisfied.

A payout is not considered due until the underlying funds have been successfully settled and cleared by the payment provider, the relevant payout recipient or bank setup is valid, and any operational hold or reserve rule has been met.

6. Failed or delayed payouts

If a payout fails for any reason, including incorrect bank details, account closure, banking restrictions, or provider rejection:

  • The payout may be delayed.
  • The applicable transfer fee may still have been charged.
  • A retried payout may attract an additional transfer fee.
  • QuoteFast may require you to update your banking details before retrying the payout.

7. Fee transparency and consent

By accepting these terms, you expressly acknowledge and agree that:

  • QuoteFast charges a 0.5% service fee on successful payment transactions.
  • Third-party payment processor fees will also be deducted where applicable.
  • Payout or transfer fees may also be deducted when a payout transfer is processed.
  • Your net payout will therefore be less than the total amount paid by your customer.
  • QuoteFast may deduct these fees before remitting funds to you.

8. Changes to fees

QuoteFast may update its own platform fees from time to time by giving notice on the platform, by email, or during login or registration.

Third-party processor fees, including Paystack fees, may also change from time to time in accordance with the payment provider's published pricing and policies.

9. Your responsibility to review fees

You are responsible for reviewing these terms and ensuring that you understand the QuoteFast service fee, the payment processor fee structure, the payout transfer fee structure, and the effect of those deductions on your final payout amount.

10. Governing law

These terms shall be governed by the laws of the Republic of South Africa.